1. Information We Collect

• Personal Information: Name, email, phone number. Drivers may also provide driver’s license, profile, and verification photos.

• Ride Details: Pickup and drop-off locations, routes, timestamps, fares, vehicle details, and driver/rider information.

• Location: Precise location while the app is in use. We use this to show nearby cabs, plan routes, calculate estimated time of arrival (ETA) and fares, and track rides for safety.

• Media (Optional): Profile photo, driver verification images, or photos you choose to upload for incidents or support.

• Device/Usage Data: Basic diagnostics, crash logs, and app interactions to improve reliability and performance. We do not use this data for advertising or tracking.

• Device/Usage: basic diagnostics and app interactions to improve reliability (no tracking for advertising).

2. How We Use Information

• Provide core features (matching riders/drivers, navigation, ETA/fare).

• Safety (trip tracking, support, fraud prevention).

• Payments and receipts.

• Customer support and service communications.

• Improve app reliability and experience (aggregated analytics).

3. Location Use

• Finding nearby cabs.

• Route planning and navigation.

• Calculating ETA and fares.

• Live trip safety tracking and customer support.

• You can change location permissions in iOS Settings at any time.

4. Camera & Photos

• Camera: take a profile photo and (for drivers) verification images (e.g., driver’s license).

• Photos: choose an existing photo or upload incident/support images.

• We do not access your media without your permission.

5. Sharing

• We do not sell your personal data.

• We only share information as needed to:

  • Provide services (e.g., with payment processors or mapping providers).

  • Ensure safety (e.g., law enforcement if required by law).

  • Comply with legal obligations.

6. Data Security

• Encryption in transit, access controls, and routine security practices.

7. Retention

• Kept only as long as needed for services, legal, and safety obligations.

8. Your Rights

• Access/update your account info in-app.

• Request deletion subject to legal/safety requirements.

• Withdraw certain consents (e.g., location or camera) in device settings.

9. International & Legal Compliance

• We comply with applicable laws in Guyana and relevant international standards.

10. Contact

• Email: 592riding@gmail.com

• Phone: 592-672-9037

• Address: 106 Campbel Avenue, Guyana

11. Changes

• We may update this policy; we will notify you in-app or on our website.

12. Microphone

• We use the microphone so you can make in-app calls to your driver or record support messages.

  
  

  13. Retention

• Providing services.

• Legal, regulatory, and safety requirements.
  When no longer needed, data is securely deleted.

  
  

14. Your Rights

• • Access and update your account information in-app.

  • Request deletion of your account and personal data (subject to legal/safety requirements).

  • Withdraw certain consents (like location or camera access) in iOS device settings.

    
    

15. International & Legal Compliance

• • We comply with applicable laws in Guyana and international standards, including Apple’s App Store Review Guidelines and GDPR-equivalent principles where required.

    
    

16. Contact Us

• • If you have questions, contact us:

    • Email: 592riding@gmail.com

    • Phone: +592-672-9037

    • Address: 106 Campbel Avenue, Guyana

      
      

17. Policy Changes

• • • We may update this Privacy Policy. We will notify you in-app or via our website when changes occur.

      
      

18. Tracking Disclosure (ATT – App Tracking Transparency)

• • • We do not use your data for third-party advertising, tracking, or brokering.
      If this changes, we will:

      • Update this policy.

      • Request your explicit permission through Apple’s App Tracking Transparency framework.

19. Contacts

Contacts access is requested only when the user taps ‘Invite from Contacts’ (Profile ? Invite). We display a picker and only send invites to contacts the user selects. We do not upload or store the full address book.”

20. Microphone

Microphone access is requested only when the user taps ‘Record’ (Chat ? Voice Message) or starts a call. Audio is captured during active recording/call and not in the background

Privacy: “Details are documented in the in-app ‘Privacy’ screen and our Privacy Policy. Users can revoke access in iOS Settings ? Privacy.”

Tracking disclosure: We do not use data for third-party advertising or data brokering. If this changes, we will request permission via Apple’s App Tracking Transparency.